To address this issue and guide them toward the most pertinent solution, ensuring they follow the correct checkout process, we have seamlessly integrated a LiveChat feature into the Web Hosting Control Panel.
This LiveChat functionality will become visible in the lower right corner of the screen whenever a customer accesses any of the order pages available within the Control Panel:
The page for renewing plans
The page for upgrading plans
The page for ordering new plans
The LiveChat feature will be positioned in the lower right corner of the Control Panel interface.
The LiveChat service integrated into the Control Panel will be administered by our Sales Department team.
The primary objective of this LiveChat option is to assist customers who may be uncertain about the service they should order, especially when they have exhausted their resources or have outgrown the capabilities of their present service.
For customers seeking technical assistance with their accounts, they will still be directed to the ticketing system section as before.